Customer service (non-voice)/ Shopify/ Social Media /Amazon

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

October 1st, 2024 (5 days ago)

Member Since

October 21st, 2013

Profile Description

I am a highly skilled and adaptable virtual assistant with 10 years of experience in the e-commerce and Amazon industries. Throughout my career, I have collaborated with diverse clients, each requiring unique skill sets, and consistently demonstrated reliability and the ability to work effectively with individuals across various management styles.
Oversaw daily operations of the customer service Upgrade to see actual infosigned and implemented efficient customer service procedures, policies, and Upgrade to see actual infot customer satisfaction targets and worked with the team to achieve them consistently.Handled, prioritized, and processed customer orders; scheduled and released shipments in line with sales policies and customer requirements on Shopify and Amazon.Updated templates for chargeback and dispute responses in Shopify and PayPal.Managed inventory replenishment on Amazon.Tracked both FBA and FBM shipments on Amazon.Supervised inventory management and coordinated order logistics, communicating with logistics teams via WhatsApp.Recruited and trained new virtual assistants.Managed social media platforms, including Facebook, Twitter, Instagram, and YouTube.