Customer Service Expert | E-Commerce Specialist | VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 20th, 2024 (yesterday)

Member Since

August 16th, 2020

Profile Description

Looking for a Reliable Customer Service Professional?
I specialize in delivering top-notch customer support, e-commerce management, technical troubleshooting, and virtual assistance to ensure seamless customer experiences. With a proven track record in customer engagement, order fulfillment, and digital platform management, I’m ready to elevate your business.
What I Offer:
Customer Service Specialist (Phone, Email, Live Chat Support)
E-Commerce Support & Sales Management
Technical Support & Troubleshooting
Order Fulfillment & Data Entry
Customer Engagement & Satisfaction
Digital Platform Management (Shopee, Lazada, TikTok)
Account Management & CRM Systems
Reporting & Data Analysis
**Experience:**
**E-Commerce Sales Specialist | Huawei**
*August 2022 – 2024*
Boosted sales on Shopee, Lazada, and TikTok by addressing customer inquiries and promoting products.
Managed order fulfillment, created invoices, and ensured smooth customer journeys.
Developed trackers for chat, reviews, and FAQs, streamlining reporting and analysis.
**Telco Technical Support | SMART**
*November 2019 – August 2021*
Provided technical support and resolved network issues for customers.
Managed customer accounts, ensuring accurate updates and resolving concerns.
Created detailed reports to support data-driven decision-making.
**Why Choose Me?**
With a blend of customer service, e-commerce expertise, technical support, and virtual assistant skills, I ensure smooth operations and high customer satisfaction. Let’s collaborate to grow your business!
Customer Service Specialist, E-Commerce Support, Technical Support, Virtual Assistant, Order Fulfillment, Data Entry, Live Chat Support, Customer Engagement, Technical Troubleshooting, Account Management, Digital Platform Management, Sales Management, CRM Systems, Customer Satisfaction, Reporting and Analysis