Virtual Assistant / Customer Service Representative

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

January 22nd, 2025 (5 days ago)

Member Since

August 14th, 2020

Profile Description

Hello there! I'm Upgrade to see actual info Upgrade to see actual info, and I bring over 6 years of dedicated experience in delivering top-notch services across various domains.
BUSINESS/DEPARTMENT SUPPORTED
1. Comcast & AT&T (TV, Internet, and Phone)2. Transportation (Uber)3. Online Shopping (Wish)4. Training Department (BPO)5. Music Production (Beats & Features for Rappers)

SKILLS AND EXPERIENCES
1. Sales and Email Management2. Multichannel Support3. Order Processing4. Subscription and Invoice Management (Stripe, PayPal & Chargebee)5. Payment Handling & Counter Disputes (Stripe, PayPal & Chargebee)6. SOP Creation7. Training & Development8. Training Needs Analysis9. Coaching10. Customer Service11. Billing Disputes12. Troubleshooting13. Account Management14. Real Estate Assistance

TOOLS PROFICIENCY & FAMILIARITY
1. Lightspeed CRM2. Hubspot3. Bliss4. Zendesk5. Serenova6. Google Workspace7. Canva8. HelpScout9. ProducerFunnels10. Meta Business Suite11. AWeber12. ClickFunnels13. Stripe14. PayPal15. Chargebee16. Confluence17. Communication Tools18. Salesforce

If you're looking for a dedicated professional who can seamlessly integrate into your customer service and sales operations, providing a blend of experience, technical know-how, and a commitment to excellence, let's connect! I'm ready to bring my expertise to your team.
Don't hesitate to reach out – I'm just a message away! ????

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Mlang, North Cotabato

Tests Taken: IQ
Score: 125: DISC
Dominance: 44%
Influence: 15%
Steadiness: 26%
Compliance: 15%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

see more real results

Mark

Virtual Assistant / Customer Service Representative

Overview

Profile Description

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Sales Support

Other Skills

Office and Administration » Data Entry

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information