Alma

Customer Service Representative| Administrative Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 12th, 2025 (yesterday)

Member Since

August 13th, 2020

Profile Description

These are the tasks and skills that I can perform for your business.

1. Manage inbound and outbound calls, respond to customer’s emails, and provide messaging support through Facebook, smartly and promptly.
2. Follow communication scripts.
3. Inform clients by explaining product and service information, and answering questions.
4. Identify customers’ needs, resolve escalated customer complaints, research every issue, and provide solutions.
5. Strong phone and verbal communication skills along with active listening
6. Computer literate such as MS Office (especially Excel and Word) and the Internet.

However, I am trained as an Administrative Support in case you need additional help in case you need these tasks.

General Virtual Assistance Tasks
* Data Entry
* transcription
* Appointment setting and calendar management
* Email and Project management
* Social Media Management
Please feel free to contact me! It'll be an honor to serve you!.