Are you looking for a highly skilled, adaptable, and results-driven professional to support your business operations? With over 5 years of customer service experience in reservations, hospitality, and gaming, as well as a strong background in sales and onboarding, I bring a well-rounded skill set to help businesses thrive. Additionally, with 3 years of experience as an Operations Data Manager, I specialize in data management, process optimization, and operational efficiency.
Key Strengths & Expertise:
* Customer Service Excellence – Skilled in handling reservations, hospitality, and gaming-related inquiries, ensuring top-tier client satisfaction.
* Sales & Onboarding – Experienced in converting leads into loyal customers and guiding new clients through seamless onboarding processes.
* Operations & Data Management – Proficient in analyzing data, streamlining workflows, and implementing strategies to improve efficiency.
* Strong Communication & Adaptability – Excellent written and verbal communication skills, with the ability to work independently and collaborate with teams.
* Proactive & Detail-Oriented – A problem-solver who takes initiative, learns quickly, and efficiently manages tasks with minimal supervision.
* Process Improvement – Passionate about identifying areas for growth, optimizing operations, and enhancing overall business performance.
I am committed to helping businesses scale, reduce workload, and improve efficiency through a strategic and hands-on approach. If you're looking for a dedicated professional who is eager to contribute and grow with your team, let's connect!
Let’s discuss how I can help your business succeed!
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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