I have worked as an agent for several years in the travel insurance industry, handling both personal home and business policies. I am highly proficient in using DocuSign, Microsoft Excel, and Microsoft Office. I possess strong expertise in navigating and making policy changes across various carrier websites. My experience includes managing both direct customer interactions and business-to-business transactions. Additionally, I am responsible for responding to
Experience: 5 - 10 years
I possess extensive experience in customer support for personal home and auto insurance, as well as in managing both direct and business-to-business transactions. Additionally, I have a solid background in U.S. telecommunication services.
Experience: 2 - 5 years
Extensive experience in technical support for telecommunication services, TV connections, and satellite systems.
Experience: 1 - 2 years
I have managed direct customer interactions for personal home and auto insurance, including billing inquiries and adhering to underwriting guidelines across multiple states. Additionally, I have provided quotes for agencies affiliated with our insurance company.
Experience: 2 - 5 years
I possess strong knowledge in back-office operations and effectively handle inquiries and concerns via email
Experience: 2 - 5 years
I have experience in chat support and email communication as a customer representative and client associate. Additionally, I have been promoted to the role of Quality Analyst, where I have gained valuable experience over the past few years.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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