Customer Service Representative

Verified

With Timeproof

Overview

Looking for full-time work (10 hours/day)

at $4.00/hour ($880.00/month)

Bachelors degree

Last Active

November 15th, 2024 (4 days ago)

Member Since

August 11th, 2020

Profile Description

I am a highly driven and motivated customer service professional with 4 years' experience in voice and chat customer service, both inbound and outbound calls. I possess excellent communication and problem-solving skills, which I have used to successfully resolve customer issues in an efficient and effective manner. I have a strong knowledge of customer service systems and processes, and I am experienced in using various CRM software to manage customer accounts, complaints, and inquiries. I have a proven track record of providing exceptional customer experience and I have consistently exceeded customer satisfaction targets. Additionally, I have experience in conducting customer surveys to assess customer satisfaction levels and identify areas for improvement. I am also skilled in training and mentoring new customer service representatives.