Customer Service, Sales, and Administrative Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelor of Science in Business Administration major in Human Resource Development and Management

Last Active

November 22nd, 2024 (29 days ago)

Member Since

August 9th, 2020

Profile Description

Customer Service Support with a background in Sales, Bookkeeping, and Administrative Support

Let's work together to ensure your clients receive the exceptional support they deserve.                                                                                                                                                        
                                                                                                                   
Customer Service                                                 
1. Respond promptly to customer inquiries via phone calls and chat.
2. Assist customers in understanding product features, pricing, and promotions.
3. Process orders, returns, and exchanges accurately and efficiently.
4. Resolve customer complaints courteously and professionally. 
5. Maintain and update customer records diligently.                                                                       
Bookkeeper
1. Record transactions such as income and expenses, and post them to various accounts.
2. Creating and sending invoices and bills.
3. Conduct daily banking activities and conduct bank reconciliation.
4. Generate Financial reports (e.g. BS, P&L, Cash flow).
5. Process accounts and incoming payments in compliance with financial policies and procedures.
6. Ensure financial balance sheet accounts and bank reconciliations are accurate.  
                                                                                    
Sales                                                                                                   
1. Aid in lead generation by identifying potential customers. 
2. Reach out to potential clients via email and phone calls to check if they are interested in the product or service and schedule a time for a site visit. 
3. Follow up with leads to schedule appointments, demos, or consultations.
4. Track sales activities using CRM software.                                                                                                                                              
Admin Support                                                                                  
1. Providing reliable administrative assistance.                          
2. Your virtual right hand for organization tasks.                       
3. Expert in file organization.                                                          
4. Efficient task management.                                                        
5. Ensuring the smooth operation of administrative processes.    

Calendar Management                                                                    
1. Efficiently handle and organize schedules.                              
2. Transform your calendar into a masterpiece.                         
3. Precision in managing appointments.                                      
4. Setting reminders for timely notifications.                              
5. Ensuring your schedule is optimized for maximum efficiency.                                                                                                                                                                                                  Social Media Management                                                             
1. Manage various social media platforms.                                 
2. Engage actively with the audience.                                           
3. Maintain a strong online presence.                                          
4. Graphic designing.                                                                                                                                                                                     
 Data Entry                                                                                         
1. Accurate and efficient data handling.                                       
2. Precise navigation through data.                                              
3. Organization of information for easy accessibility.                
4. Ensuring error-free data entry.                                                                                              <8efe80624d780eba0c6493ec45140364>Email Management                                                                          
1. Expertise in managing and organizing emails.
2. Creating a well-structured inbox. 
3. Effective sorting of emails.
4. Highlighting crucial messages for immediate attention.                                                                                                                      
Toolkits I used.
1. Skype
2. Whatsapp
3. Zoom
4. Google Suite
5. Batch Dialer 
6. Quickbooks
7. Canva
8. Hubstaff 
9. Zoom Info
10. Calendly
11. Capcut 
12. Facebook
13. Instagram
14. Tiktok
15. ChatGPT