Tracelyn

Virtual Assistant/ Customer Support/ Technical Support

60 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Bachelors degree

Last Active

November 8th, 2024 (4 days ago)

Member Since

August 7th, 2020

Profile Description

I'm an expert when it comes to Technical Support and Customer Service. I have an experienced handling a International Telco Account; AT&T for 2 years, mainly focus with troubleshooting. I also worked as an Email support in Start Selling Stuff, that also includes fulfilling orders in Shopify using Oberlo, Dser etc. I also do social media management. Bookkeeping, tracking daily, weekly and monthly income and expenses of our company. I also worked in Momma's shop, where I developed a social media strategy that increases the volume of our customers. Creating a viral campaign to boost our new Upgrade to see actual info also includes answering emails via HelpScout. Lastly, I can also offer services, like writing blogs, and editing videos in different types of platform.

Top Skills

Marketing » Content Creation » Blogging

Customer Support

Office and Administration » Data Entry

Other Skills

Marketing » Content Creation » Technical Writing

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Professional Services » Legal Services

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
30
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  90
DISC
Dominance: 38
Influence: 30
Steadiness: 10
Compliance: 22
English
B2(Upper Intermediate)
Government ID
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