Almira

Customer Service, Financial Service, QA - Representative

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Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

High school diploma

Last Active

February 24th, 2025 (4 days ago)

Member Since

August 3rd, 2020

Profile Description

Hi, I'm Upgrade to see actual info!
With nearly 10 years in customer service and 2 years as a Quality Assurance analyst, I specialize in call monitoring, reporting, and team coaching.
I've successfully built QA processes from scratch, overseeing 80+ agents for a new account. My expertise extends to financial services for both business and consumer telecom clients.
I thrive on continuous learning and consider client feedback a valuable gift. Proficient in Excel and Google Sheets, I bring a unique blend of leadership and hands-on experience.
Let's collaborate and elevate your project with my skills and dedication!

Basic Information

Age
31
Gender
Female
Website
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Address
Mandaue, Cebu
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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