Almira
Customer Service, Financial Service, QA - Representative
Overview
Looking for part-time work (6 hours/day)
at $5.00/hour ($660.00/month)
High school diploma
Last Active
October 6th, 2024 (today)
Member Since
August 3rd, 2020
Profile Description
Hi, I'm
With nearly 10 years in customer service and 2 years as a Quality Assurance analyst, I specialize in call monitoring, reporting, and team coaching.
I've successfully built QA processes from scratch, overseeing 80+ agents for a new account. My expertise extends to financial services for both business and consumer telecom clients.
I thrive on continuous learning and consider client feedback a valuable gift. Proficient in Excel and Google Sheets, I bring a unique blend of leadership and hands-on experience.
Let's collaborate and elevate your project with my skills and dedication!
Top Skills
E-Commerce » Inventory Management » Quality Control
Real Estate » Appointment Setting
Office and Administration » Personal Assistant
Other Skills
Office and Administration » Transcription
Office and Administration » Microsoft Excel
Office and Administration » Travel Planning
Office and Administration » Data Entry
Office and Administration » Email Management
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue, Cebu
- Tests Taken
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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