Hi, I'm
With nearly 10 years in customer service and 2 years as a Quality Assurance analyst, I specialize in call monitoring, reporting, and team coaching.
I've successfully built QA processes from scratch, overseeing 80+ agents for a new account. My expertise extends to financial services for both business and consumer telecom clients.
I thrive on continuous learning and consider client feedback a valuable gift. Proficient in Excel and Google Sheets, I bring a unique blend of leadership and hands-on experience.
Let's collaborate and elevate your project with my skills and dedication!
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.