Versatile Virtual Assistant| Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

July 31st, 2020

Profile Description

*8 Years of Stellar Customer Support
*Boosting brand growth with strategic SMM campaigns
*Taking businesses to new heights with finesse and flair! 

Need extra time for your personal life? I've got you covered!

Ease your load and free up more time for yourself and your family. Allow me to manage these tasks for you:

CUSTOMER SERVICE SUPPORT
*Over 8 years of proven excellent service to a wide range of business owners. I am skilled in multitasking, problem-solving, and maintaining quality standards.
*Demonstrate ability to validate agent calls to meet client expectations and metrics.
*Efficiently manage scheduling and pre-qualification processes for multiple projects.
*Execute the complete sales cycle process from prospecting to contract negotiations and closing.
*Handle high call volumes while maintaining exceptional customer service standards.

SOCIAL MEDIA MANAGEMENT
*Creating and curating engaging content for social media platforms.
*Develop and implement social media strategies to increase brand awareness and engagement.
*Monitor and respond to comments, messages, and inquiries on social media platforms.
*Staying informed about industry trends.
*Hashtag research to help boost your page visibility.
*Monthly page analytics report.

ADMINISTRATIVE SUPPORT
*Specialize in streamlining business operations and enhancing productivity remotely. *Handling emails, calendars, and travel arrangements
*Preparing documents and organising files? Providing customer support
*Conducting research and data entry.
*Coordinating meetings and managing social media
*Maintaining databases?Assisting with project coordination

SALES OUTREACH COORDINATOR
*I have a proven track record as an adept Appointment Setter, efficiently managing scheduling and pre-qualification processes for multiple projects.
*Execute complete sales cycle process with precision, from prospecting through contract negotiations and closing.
*Praised by supervisors and clients alike for handling high call volumes while maintaining exceptional customer service standards.

TECH SAVVY- Comfortable and adept with various technologies, devices, and software such as the following :
Trello
Google Workspace (Drive, Gmail, Meet, Calendar)
Microsoft tools (Excel, Word, Powerpoint, Office)
Salesforce Service
Zendesk
HubSpot
Twilio
Ring Central
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Workforce
Slack
Sprout Social
Chatgpt
Canva
Loom
Zoho
Buffer
Calendly
Hubstaff
Dropbox

Ready to thrive in both business and family life? It's possible. Let's connect and turn your aspirations into achievements! 

Talk soon! *wink*
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