Property Management Specialist 

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates degree

Last Active

April 26th, 2024 (10 days ago)

Member Since

July 31st, 2020

Profile Description

· Good verbal and written communications skills (English), Time management, Office management, Customer service and Solution-oriented.
· Proficient in different computer application such as Microsoft Office, Excel, Word, Micros, Paytrax, Opera, Typing and Data Entry.
My previous job provides an excellent customer satisfaction to the both in House guests and upcoming guests. As a Hotel frontliner, I make sure to provide a good impression to guests and to provide a memorable stay. Before working as a Reservation agent, I had experience in different fields, Details of my job description that shaped my skills are outlined below.
Greets guests over the phone in a friendly, courteous manner
• Records reservation information accurately
• Identifies and records group and transient business codes
• Handling all Group Reservations, sending out rooming list and coordinating to with clients directly.
• Informs other departments of VIP arrivals
• Identifies commissionable reservations and secures required information
• Records and processes deposit information
• Identifies and records special billing instructions; approves credit after consultation with the space controller
• Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control of rooms • Records
requests for special accommodation and suites
• Assists with the preparation of the four day forecast and VIP list
• Achieves maximum occupancy and average rate by utilizing yield management
• Uses up-selling techniques
• Handles all special requests appropriately
• Pre-blocks all special requests or VIP accommodations accurately
Keeps space controller informed of new group bookings
• Utilizes guest history files for personalized service at the hotel
• Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to
the guests
• Deals with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner.
During the time i was working as a Reservation agent, I was able to deal with different kinds of business industries such as Travel Agency, Leisure Upgrade to see actual infoom simple employee to Manager, from Manager to Directors. I have learned a lot and gain confidence. Since I am flexible and capable of learning new, i was also chosen to handle bigger reservation groups.
I am currently unemployed and looking for
a part time job that can be done while at home. I do not have any experience with online jobs or task, if my background would not be much help to you , I am very willing to learn more and to grow as a person in order to provide the best task that i could.