Expert In Shopify,E-commerce,CSR,Data Entry,Lead Generation

I was responsible for retrieving crucial data related to recently deceased property owners and their family members. I've been conducting thorough online research and effectively navigating the provided websites and resources to gather information on family members, including their full names, addresses, phone numbers, and email addresses, while maintaining accuracy by verifying and validating the information collected during the research and paying attention to detail when entering data into the system or contact database. Also, I've completed the assigned tasks within the given timeframes, ensuring timely delivery of results.

*Order fulfillment: sending orders to different suppliers daily using Dropified, CJ Dropshipping, DSers & Aliexpress tools. *Fulfilling orders by adding tracking numbers on Shopify *Uploading and editing products on Shopify *Checking Fulfillment Status: Ensuring that orders are shipped out without delays in processing times. *Checking Shipping Status: Ensuring that orders are delivered to customers without delays in shipping times. *Manage, Track & Resolve All Customer/Order Issues: Delayed Orders, Exchanges, Refunds, and Replacements for wrong/missing/damaged. *Handling Returns Cases: Status, Approvals & Issuing Refunds Correctly. *Handling disputes in Paypal and Stripe. *Communicate with the Team Members ( Suppliers / Customer Support team / Store manager ) to provide a top-notch customer experience *Escalate urgent issues to Managers, that need immediate intervention *Negotiate product/shipping costs with suppliers to reduce COGS. *Responding to the customer's emails in the best polite and professional way. *Modifying outstanding orders as per the customer’s request. *Monitors delayed and outstanding orders to be fulfilled. *Assigning tracking numbers of the orders. *Responding to the customer’s messages and comments on Facebook. *Adding new products in the Shopify store, editing the variants, editing the item's images, resizing them, and removing the background. *Overriding products that went out of stock from the old supplier to the new one. *Communicating with the supplier/s regarding the delivery status and any order/item issues. *Negotiating with the suppliers regarding the price/discount. *Creating collections and sub-collections in the Shopify store. *Creating product reviews. *Creating product descriptions. *Filing a dispute with a particular supplier if needed.

*Researching B2B leads online and finding relevant company & owner's information based on provided parameters.. *Finding and compiling high-quality contact information from potential customers using Linkedin Sales Navigator, Apollo.io, Hunter.io, Zerobounce.net, Snov.io, Google, and other online tools. *Building an accurate list in Google Sheets. *I've been sending automated emails to potential customers too using the HubSpot tool.*Updating databases.

I've been creating blog/website articles using the ChatGPT Plus tool.

*Creating thumbnails and background images using Canva. *Creating high-ranking and low-competition video titles using the H-supertools. *Creating the video script using the ChatGPT tool. *Creating voiceover using the Clipchamp tool. *Creating /editing the video content to be uploaded to the YouTube channel using the Pictory tool.

I've been generating mass blog /website articles and meta descriptions using the ChatGPT Plus tool, inserting YouTube video in the articles, link building, inserting a navigation link, setting up a featured image, publishing content to the WordPress website, adding plugins, generating keyword locations, setting up themes and menus, creating a home page, finding images, and inserting them in the articles. I've been creating website logos too.