Ynnad

Customer Service Rrepresentative

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

July 27th, 2024 (43 days ago)

Member Since

August 1st, 2013

Profile Description

I have been working as a Chat Support Representative and Email Support Representative in the BPO industry for 7 years. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives.My duties as chat support are to handle customers having issues with our product, and billing inquiries. As email support, we handle the riders (drivers) who are having issues with the app they are using, and billing issues.My experience as a Chat Support Representative and Email Support Representative has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

I've been an email support for 3 years. Zendesk is the platform that I use.

Customer Support » Chat Support

Experience: 2 - 5 years

I've been a chat support for 3 years. LivePerson and Zendesk were the platforms that I use.

Other Skills

Basic Information

Age
41
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 49
Influence: 11
Steadiness: 49
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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