Marideth

Customer Service Representative Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $2.86/hour ($503.36/month)

Bachelors degree

Last Active

October 21st, 2024 (21 days ago)

Member Since

July 24th, 2020

Profile Description

I have been with BPO industry for 11 months, my previous account was at&t billing and programming, once the customer call I was the one assisting them for their programs I was doing basic trouble shooting, changing and adding programs in there account. I also assist them with their billing problems and I was the one pulling up there credit/debit cards if they want to make a payment, I was doing sales as well, I was offering phone and internet. if in case there's problem unsolved and needs a help from the back office I was the one emailing and chatting the specialist from the back office. I also have experience in conducting a political survey in U.S account, it was a seasonal account so I only worked there for 4 months. I have almost 3 years cold/warm calling (appointment setter) experience in Canada account.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age
28
Gender
Female
Website
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Address
Rosario, La union
Tests Taken
IQ
Score:  105
DISC
Dominance: 22%
Influence: 7%
Steadiness: 42%
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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