IT Assistant Project Manager – Nov 6, 2019 - Present SM Prime Holdings Inc. (MOA Annex Building) ?Plans and Coordinates all aspects of projects from initiation through delivery.
Defines and executes project plans. scope activities, schedules and deliverables.
IT Project Coordinator - July 21, 2017 – October 30, 2019Concentrix Philippines (Tera Tower) PMO ACCOUNT: Pomeroy/Getronics Core Function:Responsible for providing a variety of project support tasks to aid in the successful completion of projects. The incumbent, under the direction of the Project Manager, assists with the resource scheduling, training, and communication of field technicians to meet the project objectives with quality and within budget. Essential Duties & Responsibilities: ? Assist in the development and maintenance of the project schedule? Schedule resource assignments for project tasks ? Project and task specific logistics confirmation validating equipment orders, staging, and delivery ?Project and task specific training with technicians in advance of scheduled project deployment to review project scope, deployment processes, and client specific required knowledge to insure a quality deployment of the hardware ? First point of contact for Pomeroy/Getronics or subcontractor technical resources actively completing deployment activities on client site for general support (including technical support) ? Monitoring and recording technician activity and required deliverables in a project database or other defined repository? Review and approval of technician task completion and deliverables against contractual obligations prior to releasing on-site technicians? Primary point of contact for the Project Manager for reporting project completions, escalations, or reschedules Technical Support Specialist - August 4, 2014 – June 28, 2017Convergys Philippines (Eastwood MDC)Line of Business:Microsoft Answer Desk? Microsoft Windows OS? Microsoft Office for Windows? Microsoft Office for MAC? Microsoft Accounts and Billing
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