MARY

Experienced Customer Service Representative

85 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

November 3rd, 2024 (2 days ago)

Member Since

July 22nd, 2020

Profile Description

I have 8 years working in a customer contact center and handled multiple US accounts throughout the years. 
My specialization is providing excellent customer service, likelihood recommendation, delivering accurate and efficient product/service information, answering queries, and resolving any emergent problems that our client accounts may Upgrade to see actual info my years of working in a contact center, I was given the chance to be part of the Training Department and work as a Learning Associate II. I was given this role to organize training sessions specific to various roles in the company, prepare all instructional materials, and provide annual refresher courses to tenured agents. I also ensure that newbies receive appropriate introductory training. 

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Marketing » Copywriting

Marketing » Content Creation » Blogging

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

Customer Support » Technical Support

Office and Administration » Translation

Basic Information

Age
32
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  86
DISC
Dominance: 42
Influence: 7
Steadiness: 29
Compliance: 22
English
C1(Advanced)
Uploaded ID
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