GVA |Bookkeeper| Lead Generation

I’ve accurately entered and managed large volumes of data into spreadsheets and databases, ensuring data integrity and timely updates.

I’ve provided exceptional support through email and chat, addressing inquiries, resolving issues, and ensuring a positive customer experience.

I’ve managed various administrative tasks, including email management, scheduling, and document preparation, ensuring smooth daily operations for my team.

I’ve overseen projects from initiation to completion, coordinating tasks, managing timelines, and ensuring deliverables meet client expectations.

I’ve conducted research to identify potential leads, executed lead generation campaigns via email and SMS, and developed strategies to increase engagement and conversion rates.

I’ve organized and maintained documents, ensuring proper filing, retrieval, and compliance with confidentiality standards.

I’ve coordinated and scheduled appointments, managed calendars, and sent reminders to ensure timely meetings and effective communication between clients and stakeholders.

I’ve used Zendesk systems to manage client interactions.

I have extensive experience using Google Workspace like Google Sheets, Google Slides, Google Drive, Google Calendar, Google Forms to enhance productivity and collaboration. It enables me to streamline workflows, improve collaboration, and maintain efficient administrative processes.

I have substantial experience with Microsoft 365, utilizing its suite of applications to improve productivity and streamline tasks. My experience includes Word, Excel, Powerpoint , Outlook, Teams, OneDrive, Sharepoint that allows me to handle a wide range of tasks efficiently, support team collaboration, and ensure smooth operational workflows.

Recently completed a 15-hour Quickbooks Online Advance Training which includes Fundamentals of Bookkeeping, Preparation of Chart Accounts, Bank Reconciliation, Quickbooks Online Functions, and Creation of Invoice, Bills, and Sales Order.