Dominic

Customer Support, Phone Support, Email Support, Live Chat Support,  Data Entry,

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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

February 20th, 2025 (14 days ago)

Member Since

July 21st, 2013

Profile Description

PMI San Francisco and PMI East Bay ( Real Estate ) 
Maintenance Coordinator
( Sept. 8, 2023 – April 25, 2024 ) 

- Handling daily emails related to maintenance issues.- Handling work orders.- Communicating with the Tenants and Homeowners regarding maintenance issues.- Communicating with different kinds of vendors related to maintenance issues.  - Handling invoice payments.- Analyzing if the maintenance issue is tenant's responsibility.- Sending emails regarding tenant’s violations.- Interviewing new vendors who wants to be part on our vendors list.- Updating all work orders in different CRM platform.- Uploading documents in different CRM platform.- Handling inbound calls related to maintenance issues.

Doorstead Rental Properties ( Real Estate )
Virtual Assistant / Payments Specialist / Property Manager
( Aug. 10, 2022 – April 19, 2023 )

- Reconcile Daily Bank Transactions via Airtable app
- Reconcile Daily Checks via Airtable app
- Uploading Payments via Airtable app
- Uploading Rent Charges via Airtable app
- Uploading data from Property ware to Word Docs
- Doing Administrative Tasks
- Appointment Setter

Doorstead Rental Properties ( Real Estate ) 
Virtual Assistant / Showing Coordinator
( Sept. 20, 2020 – Aug. 10, 2022 )

- Handling emails related to property rentals via Front emails app
- Handling text messages related to property rentals via Avochato app
- Sending follow-up messages related to property inquiries via Salesforce app
- Scheduling property showings related to property rentals via Airtable
- Handling inquiries related to property showings via Slack app 
- Doing Administrative Tasks
- Appointment Setter

Spotlight Properties Group LLC  ( Real Estate )                                                                        Virtual Assistant / Data Entry Specialist/ Lead Manager                                             (March 10, 2018 - Aug. 15, 2020)      

 -Uploading data from Excel and Word Docs, and google docs
- Updating companies record via Salesforce and Airtable App 
 -Data Scraping                                                                                                                    
 -Doing Administrative Tasks                                                                                             
 -Doing Weekly Reports                                                                                                       
 -Doing Lead Research                                                                                                         
 -Doing Cold Calling                                                                                                              
 -Replying to text messages app ( Smarter Contact and Textedly )  
- Appointment Setter

 Upstreet  Ltd  ( Real Estate )                                                                                                       Virtual Assistant / Data Entry Specialist                                                                         (January 31, 2018 - February 18, 2018 )                                  
- Uploading data from shared documents to Excel file                                                  
- Data Entry                                                                                                                            
- Data Scraping                                                                                                                   
- Doing Administrative Tasks                                                                                             
- Doing Weekly Report                                                                                                         
- Doing Lead Research                                                                                                         
- Handling calls via Turbo Tenants app                                                                             
- Experience calling several government agencies in US                                               
- Handling calls via Google voice                                                                                       
- Uploading listings via Batch Voice leads app


Mom and Pop Home Buyers LLC
Virtual Assistant / Data Entry Specialist                                                                            (Mar. 8, 2017 - Jan. 25, 2018)

- Uploading data from PDF file to Excel and Word Docs, and google docs
- Doing Administrative Tasks
- Doing Weekly Reports
- Data Entry
- Data Scraping
- Doing Lead Research


Happy Homes, LLC
Virtual Assistant / Appointment Setter
(Feb. 8, 2016 - Feb. 18, 2017)

- Cold caller to a prospect real estate leads
- Data Entry- Appointment Setting
-  Skip Tracing-  CRM Management
-  Lead Follow Ups-  Admin Tasks
-  Inbound Calls


Engage To Sell ( Car Sales )
Online Chat Support Representative/Appointment Setter/Virtual Assistant
(Dec. 21, 2012 – Jan. 20,  2016)  

-Handling customer’s inquiry about purchasing a new or pre-owned cars.
-Handling customer’s inquiry about the type of service that needs to be done on their vehicle.
-Handling customer’s inquiry about the car parts that they need.
-Handling customer's inquiry about leasing or financing a vehicle. 
-Assisting customer’s on scheduling a service appointment.


SITEL PHILS.  Green Dot Corporation  ( Financial Account )                            
 Loss Management Specialist 
(June 1, 2010 – Feb 13,2012) 
Customer Service Representative 
(Feb 21,2009 – May 31,2010) 
 
-Handling Escalated calls 
-Assist customers to report their card as Lost or Stolen.
-Activating a new purchase cards
-Attending Inbound Calls 
-Assist Customers with their Transaction History 
-Providing Customers with their Card Balance-Removing of blocks on the card


CDO FOODSPHERE INC.
WarehouseSupervisor (May 05, 2007- Dec 20, 2008)
 Junior Salesman (March 03, 2007- May 05, 2007)
ISONN MARKETING
Senior Salesman 
(October 16, 2005- June 21, 2006)
Junior Salesman (July 28, 2005- October 15, 2005)
REMPSON SUPERMARKET CHAIN OF STORES
Accounting Assistant (April 25, 2000 May 25, 2001
ON THE JOB TRAININGCITIBANK LIBIS, PASIG CITY    

Top Skills

Experience: 5 - 10 years

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

Experience: 5 - 10 years

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

Other Skills

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

Experience: 5 - 10 years

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

Experience: 5 - 10 years

I believe that I am suited for this job because I have exposure in various conditions pertaining to the job at hand. I have work experiences in various industries where I have gained wealth of my knowledge and experiences that would prove to be beneficial in this field. I have been working in Customer Service for more than 10 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional.

Basic Information

Age
35
Gender
Male
Website
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Address
Baguio, Benguet
Tests Taken
IQ
Score:  126
DISC
Dominance: 40%
Influence: 20%
Steadiness: 29%
Compliance: 11%
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

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