Customer Support, Phone Support, Email Support, Live Chat Support,  Data Entry,

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

February 20th, 2025 (14 days ago)

Member Since

July 21st, 2013

Profile Description

PMI San Francisco and PMI East Bay ( Real Estate ) 
Maintenance Coordinator
( Sept. 8, 2023 – April 25, 2024 ) 

- Handling daily emails related to maintenance issues.- Handling work orders.- Communicating with the Tenants and Homeowners regarding maintenance issues.- Communicating with different kinds of vendors related to maintenance issues.  - Handling invoice payments.- Analyzing if the maintenance issue is tenant's responsibility.- Sending emails regarding tenant’s violations.- Interviewing new vendors who wants to be part on our vendors list.- Updating all work orders in different CRM platform.- Uploading documents in different CRM platform.- Handling inbound calls related to maintenance issues.

Doorstead Rental Properties ( Real Estate )
Virtual Assistant / Payments Specialist / Property Manager
( Aug. 10, 2022 – April 19, 2023 )

- Reconcile Daily Bank Transactions via Airtable app
- Reconcile Daily Checks via Airtable app
- Uploading Payments via Airtable app
- Uploading Rent Charges via Airtable app
- Uploading data from Property ware to Word Docs
- Doing Administrative Tasks
- Appointment Setter

Doorstead Rental Properties ( Real Estate ) 
Virtual Assistant / Showing Coordinator
( Sept. 20, 2020 – Aug. 10, 2022 )

- Handling emails related to property rentals via Front emails app
- Handling text messages related to property rentals via Avochato app
- Sending follow-up messages related to property inquiries via Salesforce app
- Scheduling property showings related to property rentals via Airtable
- Handling inquiries related to property showings via Slack app 
- Doing Administrative Tasks
- Appointment Setter

Spotlight Properties Group LLC  ( Real Estate )                                                                        Virtual Assistant / Data Entry Specialist/ Lead Manager                                             (March 10, 2018 - Aug. 15, 2020)      

 -Uploading data from Excel and Word Docs, and google docs
- Updating companies record via Salesforce and Airtable App 
 -Data Scraping                                                                                                                    
 -Doing Administrative Tasks                                                                                             
 -Doing Weekly Reports                                                                                                       
 -Doing Lead Research                                                                                                         
 -Doing Cold Calling                                                                                                              
 -Replying to text messages app ( Smarter Contact and Textedly )  
- Appointment Setter

 Upstreet  Ltd  ( Real Estate )                                                                                                       Virtual Assistant / Data Entry Specialist                                                                         (January 31, 2018 - February 18, 2018 )                                  
- Uploading data from shared documents to Excel file                                                  
- Data Entry                                                                                                                            
- Data Scraping                                                                                                                   
- Doing Administrative Tasks                                                                                             
- Doing Weekly Report                                                                                                         
- Doing Lead Research                                                                                                         
- Handling calls via Turbo Tenants app                                                                             
- Experience calling several government agencies in US                                               
- Handling calls via Google voice                                                                                       
- Uploading listings via Batch Voice leads app


Mom and Pop Home Buyers LLC
Virtual Assistant / Data Entry Specialist                                                                            (Mar. 8, 2017 - Jan. 25, 2018)

- Uploading data from PDF file to Excel and Word Docs, and google docs
- Doing Administrative Tasks
- Doing Weekly Reports
- Data Entry
- Data Scraping
- Doing Lead Research


Happy Homes, LLC
Virtual Assistant / Appointment Setter
(Feb. 8, 2016 - Feb. 18, 2017)

- Cold caller to a prospect real estate leads
- Data Entry- Appointment Setting
-  Skip Tracing-  CRM Management
-  Lead Follow Ups-  Admin Tasks
-  Inbound Calls


Engage To Sell ( Car Sales )
Online Chat Support Representative/Appointment Setter/Virtual Assistant
(Dec. 21, 2012 – Jan. 20,  2016)  

-Handling customer’s inquiry about purchasing a new or pre-owned cars.
-Handling customer’s inquiry about the type of service that needs to be done on their vehicle.
-Handling customer’s inquiry about the car parts that they need.
-Handling customer's inquiry about leasing or financing a vehicle. 
-Assisting customer’s on scheduling a service appointment.


SITEL PHILS.  Green Dot Corporation  ( Financial Account )                            
 Loss Management Specialist 
(June 1, 2010 – Feb 13,2012) 
Customer Service Representative 
(Feb 21,2009 – May 31,2010) 
 
-Handling Escalated calls 
-Assist customers to report their card as Lost or Stolen.
-Activating a new purchase cards
-Attending Inbound Calls 
-Assist Customers with their Transaction History 
-Providing Customers with their Card Balance-Removing of blocks on the card


CDO FOODSPHERE INC.
WarehouseSupervisor (May 05, 2007- Dec 20, 2008)
 Junior Salesman (March 03, 2007- May 05, 2007)
ISONN MARKETING
Senior Salesman 
(October 16, 2005- June 21, 2006)
Junior Salesman (July 28, 2005- October 15, 2005)
REMPSON SUPERMARKET CHAIN OF STORES
Accounting Assistant (April 25, 2000 May 25, 2001
ON THE JOB TRAININGCITIBANK LIBIS, PASIG CITY