Insurance Admin & Customer Service Expert | General VA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 5th, 2024 (5 days ago)

Member Since

July 20th, 2020

Profile Description

15 Years of Comprehensive Experience in Insurance Administration, Sanctions & Compliance, and Customer Service

- Proven track record in providing top-notch support to underwriters, ensuring accurate issuance of policy transactions, and maintaining updated documentation for seamless client service.

- Specialized in managing insurance policy wordings, endorsements, and legal matters with precision, ensuring compliance and alignment with regulatory standards.

- Adept at drafting and amending insurance policy documents, producing ad-hoc reports, and conducting efficient meetings to drive collaborative efforts.

- In-depth expertise in fraud protection, analyzing credit card fraud cases, and implementing preventive measures.

- Proficient in handling customer inquiries, resolving problems, and cross-selling bank products to meet customer needs effectively.

- Recent experience as a freelance Insurance Virtual Assistant, providing crucial support to brokers and agents in processing applications and ensuring smooth operations.

* Key Skills:
Insurance Administration, Compliance & Sanctions, Fraud Protection & Analysis, Customer Service Excellence, Legal Matter Management, Wordings & Endorsements, Administrative Support, Data Entry & Management

* Software Proficiency:
MS Office (Word, Excel, PowerPoint, Outlook), MS Teams, Asana, Zoo, EZLynx, Skype, Oracle, Dow Jones, KCM

Let's connect to explore opportunities for leveraging my extensive expertise in insurance administration, compliance, and customer service to enhance your team's success. 

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