Naomi

Customer Service

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

High school diploma

Last Active

November 24th, 2024 (today)

Member Since

July 18th, 2020

Profile Description

I have both Soft skill and Hard skill
-I definitely know how to Find out customer's query by probing effectively . Ask questions that will narrow down their concerns . Listen carefully , let them finish talking and make sure to acknowledge and empathize so you'll gain their trust
- I also check all the resources available that will help me to resolve their query . I make sure that the resolution is a long term one and that will balance both customer and business needs . I set them proper expectation if needed on what will happen next after telling them the resolution
- lastly , I talk to them as a human . I make sure that they'll feel that I'm eager to help them whatever their conern is .

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Office and Administration » Personal Assistant

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 110: DISC
Dominance: 26%
Influence: 28%
Steadiness: 39%
Compliance: 07%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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