Lanilyn

VA (SMM) and Medical Virtual Assistant|Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor of Science in Development Communication

Last Active

January 8th, 2025 (15 days ago)

Member Since

July 16th, 2020

Profile Description

Detail-oriented and proactive Virtual Assistant in providing
exceptional customer service and managing administrative tasks. Proficient in
streamlining operations, managing schedules, and facilitating communication to
enhance team productivity. Skilled in using various software tools for project
management, data entry, and customer relationship management. Committed to
delivering high-quality support and ensuring client satisfaction through
effective problem-solving and organization.
 
SKILLS AND EXPERTISE
E-mail handling and Email inbox optimization
Customer Service
Calendar & Meeting Scheduling
Research, Data Collection and Data Entry
SMM (scheduling posts)Website post management
Customer Support
Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar,
Slides
MS Office (Word, Excel, PowerPoint, Outlook)
Appointment Scheduling & Management
Patient Communication
Medical Record Management
Billing and Coding
General Administrative Tasks
Managing Billing Systems & Insurance Verification
Knowledge of Medical Terminology
Strong Communication Skills
Time Management & Organizational Skills
HIPAA Compliance
Attention to Detail

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Office and Administration » Transcription

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Affiliate Marketing

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Microsoft Excel

Marketing » Classified Ads Marketing

Basic Information

Age
33
Gender
Female
Website
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Address
LAPU-LAPU CITY, CEBU
Tests Taken
IQ
Score:  110
DISC
Dominance: 13%
Influence: 17%
Steadiness: 23%
Compliance: 47%
English
C2(Advanced/Mastery)
Government ID
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