E-commerce C.S (Amazon, eBay, Big Commerce, and Shopify)

Overview

Looking for part-time work (5 hours/day)

at $6.60/hour ($726.00/month)

Bachelors degree

Last Active

October 14th, 2024 (68 days ago)

Member Since

July 15th, 2020

Profile Description

Providing world-class customer support and ensuring 100% customer satisfaction is always my mantra when working as a customer service representative.
For five years, I have been offering support through all types of communication channels to customers from the USA and Australia. Addressing various issues across all the brands I represent, I believe that I have learned and acquired the following skills in order to deliver top-notch customer support:
-Creative Problem Solving
-Critical Thinking
-Active Listening
-Good oral and written communication
-Time Management
-Empathy
-Strong attention to details
-Patient
-Dynamic
-Resourceful
I make sure to meet the standards and expectations established by my
client and can operate successfully under stress and short deadlines. I love
working in groups, but I am also capable of working independently with minimal
supervision.
Throughout my years of experience, I have become familiar with CRMs and
ticketing systems such as Salesforce, IBM, QuickBase, and Freshdesk. I am also
proficient with Microsoft Word, Excel, and Google Sheets.
I am always eager to learn more and expand my skills to better support our customers and be an asset to your business.