Cazzandra
(part-time)virtual assistant and customer service
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $6.00/hour ($1,320.00/month)
Bachelors degree
Last Active
November 5th, 2024 (6 days ago)
Member Since
July 3rd, 2013
Profile Description
I am an accomplished professional with a background in customer service, technical phone support, backoffice operations, and chat support. I have advanced from a customer service representative to a team leader, senior team lead, and currently serve as an assistant manager in IT management. With expertise in troubleshooting, coaching, and process improvement, I am skilled in delivering exceptional customer experiences and driving organizational success. My career progression showcases my ability to excel in dynamic environments and manage diverse responsibilities. I possess strong communication skills, a customer-centric mindset, and a passion for delivering outstanding service. With a proven track record of success, I am well-equipped to contribute to the success of any organization through my leadership, technical expertise, and dedication to achieving customer satisfaction.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: Less than 6 months
I was tasked to manage chat LOB
Customer Support » Phone Support
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 33 %
- Influence: 16 %
- Steadiness: 15 %
- Compliance: 36 %
- English
- B1(Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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