Jezza

Customer Service Associate

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 26th, 2024 (yesterday)

Member Since

July 14th, 2020

Profile Description

Dynamic and dedicated Customer Service Associate with a proven track record of delivering exceptional support and fostering positive customer relationships. Possesses strong communication skills and a keen ability to address and resolve inquiries efficiently. Adept at handling a high volume of calls and emails, providing accurate information about products and services, and ensuring a seamless customer experience. Experienced in utilizing CRM systems and problem-solving techniques to enhance customer satisfaction. Committed to maintaining a professional demeanor and contributing to a positive team environment. Ready to leverage my skills to support and elevate your company’s customer service standards.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Experienced Email Support Specialist with a strong track record of managing and resolving customer inquiries through email. Proficient in providing clear, accurate information, troubleshooting issues, and maintaining a professional tone in all correspondence. Skilled in using email management systems and CRM tools to track and follow up on customer interactions, ensuring timely and effective support. Dedicated to enhancing customer satisfaction and fostering positive relationships through exceptional written communication.

Accounting » Claims Processing

Experience: 2 - 5 years

Skilled Claims Processing Specialist with expertise in managing and adjudicating insurance and service claims. Proficient in evaluating claim documentation, verifying accuracy, and ensuring compliance with company policies and regulatory requirements. Adept at resolving discrepancies, communicating with clients, and maintaining detailed records to facilitate timely and accurate claim settlements. Committed to providing efficient, customer-focused service while upholding the integrity of the claims process.

Video Editing » CapCut

Experience: 1 - 2 years

Creative and detail-oriented CapCut Video Editor with a strong command of video editing techniques and features using CapCut. Proficient in cutting, trimming, and combining footage, adding transitions and effects, and enhancing video quality to produce engaging and professional content. Experienced in incorporating music, text, and visual elements to create compelling and polished videos tailored to client needs. Committed to delivering high-quality results and meeting deadlines while ensuring a smooth and visually appealing final product.

Other Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Proficient Chat Support Specialist with expertise in delivering real-time assistance and resolving customer inquiries via live chat. Adept at providing prompt, accurate responses and troubleshooting issues while maintaining a friendly and professional demeanor. Skilled in using chat platforms and CRM systems to manage conversations efficiently, ensuring a seamless and satisfying customer experience. Committed to improving customer satisfaction through effective communication and problem-solving in a fast-paced environment.

Customer Support » Technical Support

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Skilled Canva Designer with expertise in creating visually appealing and effective designs using Canva. Proficient in designing social media graphics, marketing materials, presentations, and other visual content. Adept at utilizing Canva’s tools and templates to produce high-quality, on-brand visuals that engage and resonate with target audiences. Committed to delivering creative solutions and maintaining consistency across all design projects while meeting deadlines and client specifications.

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Professional Services » Photography » Photo Retouching

Experience: 1 - 2 years

Detail-oriented Photo Editor with expertise in enhancing and retouching images to achieve professional-quality results. Skilled in using photo editing software to adjust colors, correct imperfections, and apply creative effects. Adept at ensuring visual consistency and high standards across various types of photography, from portraits to product shots. Committed to delivering polished and visually striking images that meet client expectations and project requirements.

Basic Information

Age
31
Gender
Female
Website
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Address
Las Piñas, NCR
Tests Taken
IQ
Score:  117
DISC
Dominance: 49
Influence: 21
Steadiness: 23
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
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