Danviele
Amazon Quality Assurance Analyst/Virtual Assistant
Verified
Overview
Looking for full-time work (6 hours/day)
at $5.00/hour ($660.00/month)
Bachelors degree
Last Active
October 31st, 2024 (9 days ago)
Member Since
July 12th, 2020
Profile Description
I've been in the BPO industry for over 4 years now. I started as a Customer Service Representative for a year on a Retail account, where I received calls in processing and checking order status. Since it was a seasonal account, I was re-profiled to a Technical Account with one of the Home security companies in the US. Then, with the same current account, I was promoted to Quality Assurance Analyst till present.
My experience equipped me to perform according to my client's expectations. I do believe I am capable to perform a job especially when it's related to customer service. My interpersonal communication skills and computer skills honed me to do the job with less supervision.
I am very attentive to detail, customer-driven to assist vital needs, and can perform quick thinking in dealing Technical issues. I am very skilled in Administrative reports and Excel works. If you hire me, you get many services at a one-time investment.
I am very much confident working together will be highly productive and eminent. As I am punctual, dedicated ,committed and always keen learning. I look forward to hearing from you soon. Thank you
Top Skills
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Other Skills
E-Commerce » Inventory Management » Quality Control
Customer Support » Technical Support
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Office and Administration » Translation
Office and Administration » Microsoft Excel
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 39%
- Influence: 11%
- Steadiness: 35%
- Compliance: 15%
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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