Customer Service with STR Property Management Assistant

Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Associates degree

Last Active

November 23rd, 2024 (today)

Member Since

June 22nd, 2013

Profile Description

I have a total of 10 years of experience in Customer Service assisting U.S Customers. Within this time frame, I was able to handle the Marketing side in the Publishing Industry. I can provide e-mail, ticket and phone support and will do everything to assist the customers. Assisting clients is definitely my passion. I just don't settle in answering their inquiries. My top 1 priority is to have a 100%, satisfied client. Clients that will bring positive messages about the company that I am working with and will encourage friends and families to buy or use the product of the company I am with.
I started freelancing in the year 2016. I started as a cold caller for a medical insurance company and real estate. I've also tried data scraping or data collection. I've worked as a Customer Service Representative for an online pharmacy and for a company that makes custom items.
2 years experience of Short - Long Rental Property Manager
I have experience in Airbnb, Hospitable, Guesty, Trello, Spack, Properly, Turnoverbnb, Duve, Lodgify, Furnished Finder, Upgrade to see actual info and various lock systems.
I assist in Guest Inquiries, Claims and Expense collation. 

2 Years Experience as Account Management
Scope of Work
Account Manager
- Touchbase with client regarding the full scope of the project.
- Discuss the technical work and deliver the project as discussed.
- Be involved with the initial stage of discussion of the project. Make sure all is in line and in scope and can be done in the backend.
- Work to find and solve any problems with the function of a web project by implementing testing processes and working with technical staff in order to address any issues.
- Hands on and work together with the web professionals to make sure we meet the goal of the project.
- Take courses and develop new skills by attending online courses or personal workshop to increase and add new knowledge that can help develop new ideas..
Sales Specialist
- Sales Upgrade to see actual info contact with prospects and discuss options for their developmental needs.
- Close opportunities with prospects and make sure that the project is thoroughly discussed to meet the project goal.
- Meet monthly sales quota
I am a full-time freelancer and can work Australian or U.S. business hours.