Excellent Customer Service via phone and email/ Chat support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

July 3rd, 2024 (today)

Member Since

July 11th, 2020

Profile Description

Working in a BPO field for almost 13 years has nurtured my skills and abilities to handle different situations such us; maintaining professionalism with impolite and rude clients, adjusted to graveyard schedules,
furthermore, I gain more confidence in conversing
with high profiled personalities.
- I was able to handle and manage inquiries coming from our client (banks), legal teams/firms, city officials, code officers, HOA officials and etc. thru email, phone call, fax or chat.
-We also handled Escalations received thru email, phone call, fax or chat, Conducted property Lien Search and reviewed results
-Reviews soft copies of Notice of Property/Housing Violations
-Customer service via phone and emails
-Chat support
-Email management
-Creating work orders for vendors
-Follow up calls with vendors
-Lien search
-Can work with minimal supervision
-Team player and can easily adapt to changers