>As a fraud specialist, we are trained to be very keen in determining if we are talking to a true person with the help of
some tools as well
>Utilized exceptional and seamless communication to connect with customers, assess needs, and present solutions
>Assessed and offered solutions to improve procedures and customer experiences.
>Collating samples that will help to resolve pain points of our customer
>Taking supervisor calls or escalation as Im part of escalation team as well
>Team POC for procedures and whenever team leader is not a round
>Handling survey scrubbing and identifying opportunities and action plan for my co team mates
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.