WORK EXPERIENCES
• Billing and Collections Specialist - Auskills Inc.
• Customer Service Representative - Freelancer
• Customer Service Representative - CapitalOne - LOB: Credit Card - process payments - billing - soft selling - processing disputes - fraud reporting
• Customer Service Associate - Amazon Philippines - return and refund processing - updates tracking information - password reset customer walk through • Inventory Clerk - Philex Mining Corporation - inventory management - reconciliation of inventory - extensive use of Microsoft Excel
• Market Researcher - Dynata - conducts phone survey - keen attention to details - data entry
• Personal Assistant/Store Personnel/ Office Staff - Store inventory and Reconciliation - Accounts Receivable and Invoices - Creating Quotations - Managing and training new store personnels
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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