IT Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

November 25th, 2024 (3 days ago)

Member Since

July 4th, 2020

Profile Description

Influencer Marketing Outreach Experience• Identifying future influencers for a brand campaign• Build and maintain constructive and sustainable relationships with influencer• Monitoring event calendar and coordinating brand campaign• Compiling details of the future influencersCustomer Service Experiences• Resolve ticket issues for substitutions, delivery date changes, verify information• Attend to inbound/outbound telephone calls in accordance with standard operating procedures• Identify opportunities to further enhance relationships with our existing clients• Followed strict company policies and procedures• Listen and understand the situation of the customer, respond with empathy, treat customers with respect, and take quick creative actions• Have a genuine interest in people, a desire to help with a naturally positive attitudeInformation Technology Experiences• Skilled Retail Point of Sale (POS) Systems Solution• Computer assembling and maintenance• Installing and configuring the peripherals, components, and drivers• Installing software and applications to user standards• Configuring and troubleshooting desktops and laptops• Familiar with hardware tools like printers and networking devices• Excellent troubleshooting skills in complex software and hardware issues• Configuring, Managing, and Maintaining Networking Equipment (Routers and Switches)• Daily checkup for Virus Protection• Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote• Email Setup: Microsoft Thunderbird, Gmail, Microsoft Outlook• Extensive knowledge of operating systems like Microsoft XP/7/8/8.1/10