Customer Service Specialist

Overview

Looking for full-time work (12 hours/day)

at $5.00/hour ($1,320.00/month)

Bachelors degree

Last Active

October 9th, 2024 (today)

Member Since

July 4th, 2020

Profile Description

Dedicated and results-driven customer service professional with a proven track record in handling inbound and outbound calls, as well as emails. Experienced in utilizing tools such as Shopify, Samcart, Jetpack, Rapid Fulfillment Center, Hubstaff, Fivenine, and Zendesk to efficiently manage tasks. Proficient in handling diverse responsibilities, including sales, returns and refunds processing, subscription management, and charge resolution. Adept at providing exceptional support while consistently maintaining excellent QA (Quality Assurance) and exceeding KPIs (Key Performance Indicators). With a commitment to delivering high-quality customer service, I thrive in fast-paced environments and consistently meet and exceed expectations