I graduated with a Bachelor’s degree in IT. Currently working in a BPO Company as Quality Assurance Analyst. I’ve been working for the same company for 10 years, progressing from Technical support Agent to Subject Matter Expert and Quality Analyst, with expertise in issue resolution, driving customer satisfaction and quality analysis. I would welcome a rewarding and challenging role that leverages my current skills and provides opportunities for growth and acquire new skills.
Experience: 5 - 10 years
Experienced Technical Support Representative with almost 10 yrs of experience, providing comprehensive technical solutions. Skilled in Internet Troubleshooting, with excellent communication and problem solving skills.
Experience: 5 - 10 years
Performed daily data entry tasks with high accuracy and efficiency, ensuring seamless operations.
Experience: 5 - 10 years
Effectively managed high-volume email communications, ensuring timely responses and precision in message drafting.
Experience: Less than 6 months
Utilized microsoft excel to manage, analyze and visualize large datasets using pivot tables, charts and data visualization.
Experience: 2 - 5 years
I love editing and sharing my own videos on social media.
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