Jaime

Customer Service Representative.

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Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree

Last Active

October 6th, 2024 (35 days ago)

Member Since

June 24th, 2020

Profile Description

My name is Upgrade to see actual info V. Upgrade to see actual info Jr, and I am 28 years old. My hobbies include playing computer games and watching anime/movies in my spare time. I worked at Concerntix for five years as an email and chat support representative before being promoted to subject-matter expert for our team. I've familiar with Zendesk, Salesforce, and the Gordias support platform, as well as Shopify and other standalone warehouse management platforms like Shipbob.

In addition, I spent two years providing email and chat assistance on a luxury cosmetic product website. The website's name is "Upgrade to see actual info", and we mainly handle consumer inquiries about their order, cancellation, reshipment, refund, and complaints.

I hope my experience will benefit your organization, and I will make every effort.

Top Skills

Customer Support

Experience: 2 - 5 years

I have been with the BPO industry for 5 years now and my first and last employer was Concentrix in the Philippines

Customer Support » Email Support

Experience: 2 - 5 years

I was an Email and Chat support Specialist before I got promoted as an SME for our team.

Customer Support » Chat Support

Experience: 2 - 5 years

I was an Email and Chat support specialist before I got promoted as an SME for our team.

Other Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Proficient in Microsoft Office.

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Though most of my experience is Non-Voice account, I am pretty confident that I'd do just good when it comes to the Voice Support role.

Basic Information

Age
28
Gender
Male
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
IQ
Score:  122
DISC
Dominance: 45
Influence: 18
Steadiness: 20
Compliance: 17
English
C1(Advanced)
Uploaded ID
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