Jaime

Customer Service Representative.

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($740.01/month)

Bachelors degree

Last Active

January 30th, 2025 (2 days ago)

Member Since

June 24th, 2020

Profile Description

My name is Upgrade to see actual info V. Upgrade to see actual info Jr., and I am 28 years old. In my free time, I enjoy playing computer games and watching anime and movies. With six years of BPO experience, including three years focused on e-commerce support (mainly via email and chat), I have gained expertise in handling refunds, returns, order updates, cancellations, tracking inquiries, and managing claims through UPS, among other responsibilities.

I am committed to delivering high-quality customer service and adaptable to various e-commerce operations. I am confident that my experience will allow me to contribute to your team’s success and enhance customer satisfaction.

I am eager to bring my skills to your organization and will dedicate myself to making a positive impact.

Top Skills

Customer Support

Experience: 2 - 5 years

I have been in the BPO industry for six years, with my first and only employer being Concentrix in the Philippines. In addition to my experience at Concentrix, I have also worked with e-commerce companies such as Truly Beauty and The Frye Company, where I gained valuable expertise in customer support and e-commerce operations.

Customer Support » Email Support

Experience: 5 - 10 years

With 6 years of experience in email support, I have developed strong skills in efficiently addressing customer inquiries, resolving issues, and providing detailed product information.

Customer Support » Chat Support

Experience: 5 - 10 years

With 6 years of experience in email support, I have developed strong skills in efficiently addressing customer inquiries, resolving issues, and providing detailed product information.