Supporting e-commerce growth through expertise in operations and a dedication to mastering digital marketing.
SMM AND
• Conducted market and competitor research to identify potential customers, understand their needs, and uncover opportunities for promotional advantages.
• Developed and executed a monthly content calendar and strategy.
• Scheduled posts, engaged with followers, and actively participated in relevant groups.
• Wrote relatable, engaging, and educational captions for SMM posts, and used Canva and CapCut for content creation, while designing compelling
•Increased client revenue by 15-20% monthly through effective
• Platforms and applications used: Meta Business Suite, Canva, Capcut, Capcut Commerce, Figma, Klaviyo, Omnisend, Instagram, Pinterest, Tiktok
• Reaching out to content creators for UGC collaborations.
FUNNEL COPYWRITER
• Leveraged AI to craft product descriptions,
• Incorporated USPs and benefit-driven, emotionally driven copy with relevant keywords to enhance engagement.
• Ensure copy is concise and easy to understand
• Platforms and applications used: Click Up, G Drive, GDocs, GPT, Quilbot, Grammarly, Hemingway editor
E-COMMERCE VIRTUAL ASSISTANT
• Conducted product research and identified winning products, resulting in increased daily orders for a dropshipping business (Fashion and accessories)
• Created product descriptions focused on benefits to increase conversions.
• Fulfilled orders with attention to detail and maintained 0 to minimal mistakes.
• Tracked shipments if orders were not delivered on time and updated customers.
• Encouraged buyers to leave positive reviews after every transaction.
• Efficiently handled customer inquiries, including resolving issues, processing refunds, managing returns, item changes, and reshipments.
• Utilized Google Sheets to organize and track orders and inventory.
• Proactive, analytical, multi-tasker, and organized.
• Platforms and applications used: FB Marketplace, Shopify, Google Sheets, Canva
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Product listing. product description coywriting, product research, order fulfillment
Experience: Less than 6 months
Send email campaign
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Create and post content, engagement
Experience: Less than 6 months
Experience: Less than 6 months
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