TECHNICAL SUPPORT/FACEBOOK ADS AND GOOGLE ADS SPECIALIST

In my recent role, I focused on resolving customer inquiries for security camera products, ensuring first-contact resolution to enhance service quality and customer experience. I am adept at using Zendesk for CRM, managing communications via email, phone, and chat, and organizing workflows by prioritizing tickets and scheduling through Google Calendar. Having worked in a remote setup, I’ve learned to adapt to rapid changes and consistently challenge myself to overcome obstacles.

With certifications in Google Ads search, display, video, and shopping, I possess a deep understanding of the platform and can effectively optimize campaigns to drive results. My expertise includes: Campaign creation and management: Developing and executing targeted campaigns across various ad formats. Keyword research and optimization: Identifying relevant keywords to improve ad visibility and performance. Ad copywriting and A/B testing: Crafting compelling ad messages and conducting experiments to enhance click-through rates and conversions. Bid management and budgeting: Strategically allocating budgets and optimizing bids for maximum ROI. Performance tracking and analysis: Monitoring campaign metrics and implementing data-driven optimizations. Google Analytics integration: Leveraging analytics tools to measure campaign effectiveness and inform future strategies.

As an enthusiastic and driven individual with a strong interest in digital marketing, I'm eager to apply my skills to Facebook advertising. While new to the field, I am a quick learner and possess a strong understanding of social media platforms. I am eager to: Gain hands-on experience with Facebook Ads Manager. Learn best practices for creating effective ad campaigns. Analyze and optimize campaign performance. Contribute to the success of a dynamic marketing team. I am confident in my ability to quickly adapt to new challenges and contribute meaningfully to your team. Let's discuss how I can leverage my skills and enthusiasm to support your Facebook advertising efforts.