I have over 5 years of experience in the BPO industry, starting in an administrative role where I focused on lead generation, research, and project management. I later transitioned into telemarketing and became an Account Executive, managing people and overseeing campaigns primarily focused on Medicare, helping insurance agents convert policyholders.
In 2020, I switched to freelancing as a cold caller for a finance company, contacting insurance agents to offer warm leads. My success in this role led to a promotion to Supervisor, where I managed a team of cold callers. Most recently, I worked as a cold caller for a brokerage firm, reaching out to businesses to offer savings on their group insurance benefits and scheduling appointments with specialists.
Throughout my career, I’ve gained expertise in cold calling, lead generation, team management, and campaign coordination across industries like Medicare, finance, and insurance.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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