Data Entry
Attention to detail-data integrity
Reading and comprehension skills
Handling Incoming/Outbound/Escalation Calls
Do floor walking duties and mentor level 1 and new CSEs
Process urgent client requests through
Queue Management and Manning of lines in the absence of the ACM/Team Leader
Performs other related duties as may be assigned by the ACM/Team Leader
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.