James

IT Operations Manager

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Overview

Looking for part-time work (4 hours/day)

at $14.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

June 17th, 2020

Profile Description

As an IT Service Delivery Manager and Service Management Expert, I possess specialized skills in operations management, service management, vendor management, and continual improvement. I hold certifications as a Project Management Professional (PMP), ITIL Expert (Managing Across the Life Cycle), ITIL Managing Professional, and ITIL Strategic Leader. I am also well-versed in other practices and frameworks such as Lean Six Sigma, Agile, and Scrum. With a diverse background working with various organizations, industries, and global regions, my key strengths lie in support process knowledge, performance reporting and management, change management, and leadership. I have extensive expertise in the different aspects of service delivery, including service design, transition, operations, and improvement.

Basic Information

Age
35
Gender
Male
Website
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Address
Manila, NCR
Tests Taken
IQ
Score:  150
DISC
Dominance: 51%
Influence: 20%
Steadiness: 18%
Compliance: 12%
English
C2(Advanced/Mastery)
Government ID
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