Current Employment Status:
Hired Part Time on Jan 31, 2021
Genille
Customer Service Representative || Data entry
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
March 16th, 2025 (6 days ago)
Member Since
June 16th, 2020
Profile Description
3 years of experience
Responsibilities:
- Assist customers with product inquiries, troubleshooting, and complaints via phone,
- Create and update customer profiles and service records
- Escalate complex issues to higher-level support or management as needed
- Adhere to company policies and procedures for customer interactions and data confidentiality
Achievements:
- Achieved 97% customer satisfaction rating through prompt and effective resolution of issues
- Collaborated with product and development teams to identify and resolve common customer issues, resulting in a 25% increase in reported cases of product defects
Top Skills
Office and Administration » Email Management
Experience: 1 - 2 years
I work as a Back-office agent and email management is one of what we do.
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CEBU CITY, Cebu
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 27
- Influence: 7
- Steadiness: 29
- Compliance: 38
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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