Sean

Virtual Assistant | Technical Support | Customer Service Pro

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.70/hour ($1,179.20/month)

Bachelors degree

Last Active

September 21st, 2024 (51 days ago)

Member Since

June 11th, 2020

Profile Description

Virtual Assistant | Customer Service Pro | IT Service Desk | Technical Support

Hey there! I'm Upgrade to see actual info, your Go getter Tech - Savvy Virtual Assistant with a versatile skill set in IT service desk management, technical support, and exemplary customer service.

Virtual Assistant: I excel in managing administrative tasks, scheduling appointments, handling emails, and providing reliable support to ensure your operations run smoothly and efficiently.

Customer Service Pro: Committed to delivering exceptional customer experiences, I possess strong communication skills and a problem-solving mindset to address inquiries promptly and effectively.

IT Service Desk: With expertise in IT service management, I efficiently handle service requests, troubleshoot technical issues, and ensure seamless operations for your organization.

Technical Support: I specialize in diagnosing and resolving a wide range of technical issues, ensuring minimal downtime and maximum productivity for your systems and users.

With a proactive approach and a commitment to excellence, I'm here to streamline your tasks, enhance your customer satisfaction, and contribute to the success of your business. Let's collaborate and achieve your goals together!

Feel free to message me for a Discovery Call. *Wink

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 1 - 2 years

Website Builder » Godaddy Website Builder

Experience: Less than 6 months

Modification of website through website builder and DNS records on Zone file. Managing marketing and SEO features of website integrated with the website builder on E- commerce platform. Assisting customers on resolving issues first hand, processing payment, refunds and guiding customers on managing their domain and profile information on their account.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: Less than 6 months

First point of contact for incoming customers placing order over the phone. Generating sales that exceeds goals and quotas given by the management Proven track record of retention of customers due to best customer care provided.

E-Commerce » Shopify

Experience: Less than 6 months

I am responsible for the creation of Princesslaurajewelry.com

Real Estate » Cold Calling

Experience: Less than 6 months

Cold calling new or potential owners and their relatives to get a possible lead for those interested sellers and transferring calls to investors for the discussion of offers. Doing a follow up for confirmed owners to see if they would be interested in selling their property and once converted into a lead, escalate it to investor through REISift tool.

Real Estate » Lead Generation

Experience: Less than 6 months

Cold calling new or potential owners and their relatives to get a possible lead for those interested sellers and transferring calls to investors for the discussion of offers. Doing a follow up for confirmed owners to see if they would be interested in selling their property and once converted into a lead, escalate it to investor through REISift tool.

Customer Support » Ecommerce

E-Commerce » Order processing

Experience: Less than 6 months

First hand assistance on ordering, refunds, tracking orders of customers. Troubleshooting issues on devices such as Echo and Echo dot.

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Sta. Maria, Bulacan

Tests Taken: None

Uploaded ID: Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

Questions? Feedback?Olark live chat software