I have experienced, excelled, and can meet quota requirements set by my previous employers, as per my call center job reigning days. I am flexible and keen on details. I can assure you of quality service. My goal is to make sure my clients are 100% satisfied at the end of the contract. I am knowledgeable in encoding, English proficient, multi-task, accurate typist (60+ average wpm at 100?curacy), and have good English communication skills.
I do have experience in the following roles:
• Inbound (Customer Service)
• Outbound (Customer Service)
• Customer Service (Voice,
• Payments/Billing
• Freight Logistics Specialist
• Data Entry
• Healthcare - Payment and Benefits Department
• HR Talent Acquisition/Recruitment (as an Intern)
• Amazon Product Research
• KYC Analyst
• Fraud Analyst
• Real Estate Virtual Assistant
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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