Marina

Customer Service/QA Analyst/VA/Admin Support

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

BS in Chemical Eng'g.

Last Active

March 18th, 2025 (today)

Member Since

March 10th, 2013

Profile Description

I've worked as a quality assurance analyst who keeps track of the agent's daily performance to ensure they follow guidelines and procedures while offering the finest customer service. The constant engagement and communication with the agents with uplifting feedback and guidance on how they can do better on the call, email, or chat they were assigned.

I interacted with a variety of customers in the US, Canada, Australia, and the UK, as well as product support staff on the front lines. I have many years of experience working as a technical support and customer care specialist. I can complete paperwork on schedule and handle office-related responsibilities. I have no trouble typing and entering data. I do have access to the Internet, and I know how to use Google Docs, Sheets, Microsoft Word, Excel, and PowerPoint. 

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
49
Gender
Female
Website
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Address
Davao City
Tests Taken
IQ
Score:  105
DISC
Dominance: 23
Influence: 16
Steadiness: 31
Compliance: 31
English
C2(Advanced/Mastery)
Government ID
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