Experienced Customer Service Professional with 10+ Years in Telco Account Handling and 6+ Years in Data EntryDedicated and results-oriented customer service professional with over a decade of experience in handling telco accounts. Skilled in providing exceptional customer support, resolving complex issues, and maintaining strong customer relationships. Possess a proven track record in data entry, ensuring accuracy, efficiency, and adherence to strict deadlines.Key Skills:
Customer Service: Excellent communication skills, problem-solving abilities, and a customer-centric approach.
Telco Account Handling: Expertise in managing customer accounts, billing inquiries, technical support, and service upgrades.
Data Entry: Proficiency in various data entry software, high accuracy rates, and ability to handle large volumes of data.
Microsoft Office Suite: Strong proficiency in Word, Excel, PowerPoint, and Outlook.
Time Management: Ability to prioritize tasks, meet deadlines, and work efficiently.
Looking for a challenging and rewarding opportunity to leverage my skills and experience in a dynamic customer service environment.
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