Desiree

I prefer to work as a Customer Service, Chat and Email. 

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelor's Degree Bachelor of Elementary Education - Mathematics

Last Active

October 30th, 2024 (12 days ago)

Member Since

March 6th, 2013

Profile Description

I'm a Customer Service Specialist with 5 years of experience through phone, email and chat support across US and UK. Handling customers issue and provide solutions. I was assigned to a different line of business especially billing and sometimes technical issues. I am willing to learn and adapt a new techniques on how to improve my customer service skills. I also have an experience with Zendesk for chats and email. Customer Service for a Financial account for 12 months. Assisting clients to fill out their applications in opening accounts and checking the status of their applications. Second, assisting clients about their balances on their cards, filed a disputes if their was a unauthorized charges, doing a technical steps on how to troubleshoot client's online banking.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

I'm a Customer Service Specialist with 5 years of experience through phone, email and chat support across US and UK. Handling customers issue and provide solutions. I was assigned to a different line of business especially billing and sometimes technical issues. I am willing to learn and adapt a new techniques on how to improve my customer service skills. I also have an experience with Zendesk for chats and email. Customer Service for a Financial account for 12 months. Assisting clients to fill out their applications in opening accounts and checking the status of their applications. Second, assisting clients about their balances on their cards, filed a disputes if their was a unauthorized charges, doing a technical steps on how to troubleshoot client's online banking.

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  110
DISC
Dominance: 46%
Influence: 9%
Steadiness: 17%
Compliance: 28%
English
C1(Advanced)
Uploaded ID
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