Gen VA| HubSpot | Customer Service | Property Management

Overview

Looking for part-time work (5 hours/day)

at $8.00/hour ($880.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

June 5th, 2020

Profile Description

With over 6 years of experience as a Virtual Assistant supporting clients in the US, New Zealand, Australia, and the UK, I brought efficiency and precision to every task I managed. Supporting the Sales Manager, I scheduled an average of 3-5 construction project consultations daily, ensuring seamless communication between clients and project managers. I handled client inquiries across phone, email, and text, providing timely updates and organizing meetings to review project plans.

I utilized my expertise in HubSpot CRM to manage and analyze project data, lead reports, and marketing results, enhancing client engagement and project outcomes. I also assisted in recruiting, training, and monitoring productivity for virtual assistants, ensuring the team maintained high- performance standards.

In addition to project management, I assisted the HR Manager with labor compliance by submitting required forms and documentation. I supported payroll processes by managing field employee logs in QuickBooks timesheets and processing forms through DIR and Prism.

I oversaw a team of 6-10 members across multiple projects, using tools like Asana, Trello, and ClickUp to ensure that tasks were appropriately assigned and projects stayed on track. In content writing, I produce 8-10 SEO-optimized pieces per week, focusing on competitive keyword research using Ubersuggest and Semrush.

Additionally, I conducted cold calls to homeowners to gauge interest in property sales, passing qualified leads to the Real Estate Manager. My diverse skill set ensured I consistently delivered organized, high-quality results across various business operations.