Norjannah

Customer Support Expert

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

December 21st, 2024 (80 days ago)

Member Since

June 3rd, 2020

Profile Description

CRM Expertise: Proficient in using and optimizing Georgias, Zendesk, Salesforce, and Edesk to track customer interactions, resolve issues, and analyze customer data to improve service quality.Customer-Centric Approach: Strong focus on understanding customer needs and providing tailored solutions that enhance their experience.Problem-Solving Skills: Adept at troubleshooting complex issues and implementing effective solutions, often leading to improved customer satisfaction and loyalty.

Top Skills

Experience: 5 - 10 years

My experience has equipped me with strong communication skills, a keen attention to detail, and the ability to remain calm under pressure. I am adept at utilizing various communication channels, including phone, email, and live chat, to address customer concerns promptly and efficiently. Additionally, my commitment to maintaining a high level of customer satisfaction aligns with your good company’s reputation for excellence.

Experience: 5 - 10 years

My experience has equipped me with strong communication skills, a keen attention to detail, and the ability to remain calm under pressure. I am adept at utilizing various communication channels, including phone, email, and live chat, to address customer concerns promptly and efficiently. Additionally, my commitment to maintaining a high level of customer satisfaction aligns with the company’s reputation for excellence.

Experience: 5 - 10 years

My experience has equipped me with strong communication skills, a keen attention to detail, and the ability to remain calm under pressure. I am adept at utilizing various communication channels, including phone, email, and live chat, to address customer concerns promptly and efficiently. Additionally, my commitment to maintaining a high level of customer satisfaction aligns with the company’s reputation for excellence.

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  126
DISC
Dominance: 33%
Influence: 31%
Steadiness: 18%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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