More than 6 years of experience in the BPO industry, has taught me how to meet and exceed each customer's expectations. I have assisted all types of customers in all types of settings.
MY CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound
• Customer Service
• Technical Assistant
• Complaints
• Schedule Appointments
•Billing, Sales and Retention Representative
•
SHOPIFY:
• Can do anything-manage account, process orders, etc
CUSTOMER SERVICE EXPERIENCES:
• Answering customers in Verizon
• Answering customers in At&T
• Assisted technical issues in Telstra TV customers
• Appointment setter for seminars
• Resolving complaints from Telstra customers
•
COMPANIES I WORKED WITH:
• Collective Solutions Inc. (Manila, Philippines)
• Teletech (Quezon City, Philippines)
• Convergys (Quezon City, Philippines)
• Teleperformance (Quezon City, Philippines)
• Vertical Ops (E-commerce)
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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