Maria

Customer Service Specialist | Virtual Assistant 

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Associates degree

Last Active

September 18th, 2024 (8 days ago)

Member Since

May 31st, 2020

Profile Description

Need a Senior Level Customer Support? I got you!

- 5 years Customer Service Experience
- Expert in emails, live chat, and phone handling
- 3 years Handling and Resolving Complaint

Here are the services I can provide for you:

Senior Level Customer Support

- 5 years of experience resolving complex issues, ensuring customer satisfaction, and driving loyalty.

Complaint Resolution Specialist

- Skilled in de-escalating situations and providing timely, satisfactory solutions.

Results-Oriented

- Proven track record of improving customer retention and satisfaction through efficient support strategies.

General Admin Assistant

- Proficient in managing calendars, emails, meetings, and travel. Capable of handling daily tasks to help you optimize your time and focus on your core activities.

Tools I am proficient:

Microsoft Office 365
Google
Workspace
Zendesk
Salesforce
Pega
Jabber
Avaya
Jira
Klarna
Canva
QuickBooks Online

Want to ensure client relationship that last?

1. Send me an OnlineJobs.PH message
2. Let's Schedule a Meeting
3. Let's hop on a Discovery Call.

Cheers,
Upgrade to see actual info

PS. You’re losing time not delegating all the stuff I can do for you. *wink*

Top Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Accounting » Bookkeeping

Customer Support » Phone Support » English Speaking

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Female
Website
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Address
Quezon City, Quezon City
Tests Taken
IQ
Score:  135
DISC
Dominance: 26
Influence: 29
Steadiness: 34
Compliance: 10
English
B2(Upper Intermediate)
Uploaded ID
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