Customer Service | Data Entry | Business Development 

In my business development experience, I specialized in email marketing by creating targeted outreach campaigns. I focused on engaging key decision-makers, crafting personalized emails, and executing follow-up strategies to nurture leads and drive conversions, ultimately contributing to business growth.

I have over 12 years of experience in customer-facing roles within the BPO industry, focusing on providing excellent customer service and technical support. My background includes handling high-volume calls, troubleshooting issues, and resolving customer concerns efficiently. I’ve supported clients across various sectors, ensuring smooth communication and effective problem resolution. Throughout my roles, I’ve developed strong interpersonal skills, the ability to manage multiple tasks in fast-paced environments, and a commitment to delivering high-quality service, all while maintaining a customer-first approach.

I specialized in lead generation and data scraping, skills which I believe will be valuable for managing property portals and inputting information onto a Google Sheet.

I frequently Canva use for graphic design tasks such as logo creation, social media posts, and other visual content. Despite my basic level, I rely on Canva most often for these projects and have successfully created various designs to meet different needs.